Privacy Policy
Last Updated: June 3, 2026
Kitsap Moving & Storage (“we,” “us,” or “our”) operates the website kitsapmoving.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, book a service, or otherwise interact with us.
1. Information We Collect
Information You Provide: When you request a quote, book a move, call or text us, submit a contact form, or sign up for communications, we may collect your name, email address, phone number, mailing address (pickup and delivery locations), service details, and payment information.
Automatically Collected Information: When you visit our website, we automatically collect certain technical data including your IP address, browser type, device type, operating system, referring URL, pages visited, time spent on pages, and click behavior. This data is collected through cookies, web beacons, and similar tracking technologies.
2. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our site. These include:
- Essential Cookies: Required for basic website functionality (forms, navigation).
- Analytics Cookies: Google Analytics (GA4) tracks anonymized usage data to help us improve our website and marketing.
- Marketing Cookies: Google Ads and Meta (Facebook) may place cookies to deliver relevant advertising based on your browsing behavior.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete moving, storage, junk removal, donation pickup, and delivery services
- Communicate with you about your booking, quote, or inquiry
- Send service confirmations, updates, and follow-up communications
- Improve our website, services, and customer experience
- Analyze website traffic and marketing performance
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, email communications, analytics, and advertising (e.g., Google, Meta, Stripe).
- Legal Requirements: When required by law, court order, or government request, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Quote and booking data is typically retained for 3 years after the service date.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Opt out of the sale or sharing of personal information (we do not sell personal data)
To exercise any of these rights, contact us at the information provided below.
8. Washington State Privacy Rights
Under the Washington My Health My Data Act and other applicable Washington State privacy laws, Washington residents have specific rights regarding the collection and use of personal information. If you are a Washington resident, you may exercise your rights by contacting us directly.
9. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. SMS & Text Communications
By providing your phone number and requesting a quote or booking a service, you consent to receive SMS/text messages from Kitsap Moving & Storage related to your service inquiry, booking confirmation, scheduling updates, and follow-up communications. Message and data rates may apply. You may opt out at any time by replying STOP.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Kitsap Moving & Storage
Bainbridge Island, WA 98110
Phone: (360) 228-0014
Email: info@kitsapmoving.com
Website: kitsapmoving.com